PIXMO PRODUCTIONS SERVICES
TERMS AND CONDITIONS
Welcome to Pixmo Productions. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
1. Services
We provide professional real estate media services, including but not limited to property photography, video tours, drone photography, drone footage, 360 virtual tours, 2D floor plans and editing services. All services are subject to availability and scheduling.
2. Booking and Payments
All bookings must be scheduled in advance.
A deposit may be required to confirm your booking.
Full payment is due upon completion of services unless otherwise agreed.
Properties with a greater distance than 30 kilometres from Moreton Bay Region may incur a travel excess fee. If it is a medium to large job the fee will be waived at the discretion of Pixmo Productions.
Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
4. Intellectual Property Rights
All images, videos, and edited content produced by our photographers remain the intellectual property of Pixmo Productions until full payment is received.
Upon full payment, clients are granted a license for marketing and promotional use. Unauthorised resale, transfer, or redistribution of the content is strictly prohibited.
The licensed content may only be used for the promotion and marketing of the property for which the media was captured. It may not be reused for other properties or projects without prior written consent from Pixmo Productions.
Any audio content supplied (music & sound effects) is solely licensed to Pixmo Productions as part of our licensing agreement with our audio content suppliers. Any audio supplied with finished products cannot be reused or sold by any third party in any way shape or form.
We reserve the right to use any images or videos we create for our portfolio, website, or promotional materials unless the client requests otherwise in writing.
5. Client Responsibilities
The client is responsible for ensuring the property is clean, staged, and accessible at the scheduled time.
If delays occur due to property conditions, additional fees may apply.
6. Revisions and Editing
We strive to deliver high-quality content. Minor revisions are included; however, extensive editing requests may incur additional fees.
7. Liability
While we take great care in delivering our services, we are not liable for issues resulting from property conditions, bad lighting, weather events, unforeseen circumstances, or third-party actions.
8. Privacy Policy
We are committed to protecting your privacy. Any personal data collected will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services after such changes indicates your acceptance of the updated terms.
For any inquiries or concerns regarding these Terms and Conditions, please contact us at info@pixmoproductions.com.au